:root{--ink:#101827;--muted:#607089;--line:#dce6f2;--panel:rgba(255,255,255,0.9);--blue:#0f5bd7;--cyan:#0891b2;--green:#06945f;--orange:#d97706;--red:#c82132;--shadow:0 22px 70px rgba(30,41,59,0.13)}*{box-sizing:border-box}body{margin:0;min-height:100vh;background:radial-gradient(circle at top left,rgba(8,145,178,.18),transparent 30rem),radial-gradient(circle at top right,rgba(15,91,215,.16),transparent 28rem),linear-gradient(180deg,#f8fbff,#eef4fb);color:var(--ink);font-family:ui-sans-serif,Aptos,Segoe UI,sans-serif}a{color:inherit;text-decoration:none}.app-shell{display:grid;grid-template-columns:250px minmax(0,1fr);min-height:100vh}.sidebar{border-right:1px solid rgba(220,230,242,.9);background:rgba(255,255,255,.72);-webkit-backdrop-filter:blur(22px);backdrop-filter:blur(22px);padding:24px 18px}.brand{display:grid;grid-gap:6px;gap:6px;padding:10px 10px 22px}.brand-mark{width:44px;height:44px;display:grid;place-items:center;border-radius:16px;background:linear-gradient(135deg,var(--ink),var(--blue));color:#fff;font-weight:950}.brand-title{font-size:18px;font-weight:950;letter-spacing:-.04em}.brand-subtitle{color:var(--muted);font-size:12px;line-height:1.5}.nav{display:grid;grid-gap:8px;gap:8px}.nav a{border-radius:16px;color:#334155;display:flex;justify-content:space-between;padding:12px 13px;font-size:14px;font-weight:850}.nav a.active,.nav a:hover{background:#e6f0ff;color:#0f5bd7}.language-button{border:1px solid var(--line);border-radius:999px;background:#fff;color:#0f5bd7;cursor:pointer;font:inherit;font-size:12px;font-weight:950;margin:0 10px 16px;padding:9px 12px}.user-card{border:1px solid var(--line);border-radius:20px;background:rgba(255,255,255,.78);display:grid;grid-gap:8px;gap:8px;margin-top:18px;padding:14px}.user-name{color:var(--ink);font-size:14px;font-weight:950;text-transform:capitalize}.user-role{color:var(--muted);font-size:12px;font-weight:900;text-transform:uppercase}.sign-out-button{border:1px solid var(--line);border-radius:14px;background:#fff;color:#334155;cursor:pointer;font:inherit;font-size:12px;font-weight:950;padding:9px 11px;width:100%}[dir=rtl] body{font-family:Segoe UI,Tahoma,ui-sans-serif,sans-serif}[dir=rtl] .sidebar{border-left:1px solid rgba(220,230,242,.9);border-right:0}[dir=rtl] .case-card,[dir=rtl] .detail-card,[dir=rtl] .nav a,[dir=rtl] .panel,[dir=rtl] .report-card,[dir=rtl] .timeline-card{text-align:right}[dir=rtl] .timeline-item{grid-template-columns:1fr 18px}[dir=rtl] .timeline-dot{order:2}.page{min-width:0;padding:28px}.login-page{align-items:center;display:grid;min-height:100vh;padding:24px}.login-card{border:1px solid var(--line);border-radius:32px;background:radial-gradient(circle at top right,rgba(15,91,215,.12),transparent 18rem),#fff;box-shadow:var(--shadow);display:grid;grid-gap:18px;gap:18px;margin:0 auto;max-width:520px;padding:28px;width:100%}.login-card h1{color:var(--ink);font-size:clamp(32px,7vw,52px);letter-spacing:-.07em;line-height:.96;margin:8px 0 0}.login-card p{color:var(--muted);line-height:1.65;margin:12px 0 0}.eyebrow.dark{color:#0f5bd7}.center-button{display:inline-flex;justify-content:center;text-align:center}.hero{display:flex;justify-content:space-between;gap:16px;align-items:center;border-radius:24px;background:linear-gradient(135deg,#101827,#0f5bd7 55%,#0891b2);color:#fff;padding:20px 22px;box-shadow:var(--shadow)}.hero-progress{background:linear-gradient(135deg,#172554,#2563eb 58%,#7c3aed)}.hero-completed{background:linear-gradient(135deg,#052e1f,#059669 55%,#0891b2)}.hero-complaints{background:linear-gradient(135deg,#450a0a,#be123c 55%,#ea580c)}.hero-reports{background:linear-gradient(135deg,#111827,#0f766e 52%,#65a30d)}.hero-notifications{background:linear-gradient(135deg,#1e1b4b,#4f46e5 52%,#0ea5e9)}.hero-imports{background:linear-gradient(135deg,#172554,#0369a1 52%,#0f766e)}.hero-settings{background:linear-gradient(135deg,#172554,#2563eb 58%,#0ea5e9)}.eyebrow{color:rgba(255,255,255,.75);font-size:11px;font-weight:900;letter-spacing:.12em;text-transform:uppercase}.hero h1{margin:6px 0 0;font-size:clamp(28px,3.2vw,40px);letter-spacing:-.055em;line-height:1.02}.hero p{display:none}.hero-stat{min-width:138px;border:1px solid rgba(255,255,255,.22);border-radius:18px;background:rgba(255,255,255,.13);padding:13px 15px}.hero-stat strong{display:block;font-size:30px;line-height:1}.hero-stat span{display:block;color:rgba(255,255,255,.75);font-size:11px;font-weight:800;margin-top:6px}.kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:14px;gap:14px;margin:18px 0}.kpi{border:1px solid var(--line);border-radius:24px;background:var(--panel);padding:18px;box-shadow:0 14px 40px rgba(30,41,59,.07)}.kpi-label{color:var(--muted);font-size:12px;font-weight:900;text-transform:uppercase}.kpi-value{font-size:32px;font-weight:950;margin-top:12px}.workspace{display:grid;grid-template-columns:minmax(340px,40%) minmax(0,1fr);grid-gap:18px;gap:18px}.panel{border:1px solid var(--line);border-radius:28px;background:var(--panel);box-shadow:var(--shadow);padding:18px}.panel-title{font-size:18px;font-weight:950}.panel-hint{margin-top:4px;color:var(--muted);font-size:13px}.ownership-summary{display:flex;flex-wrap:wrap;gap:7px;margin-top:12px}.queue{max-height:calc(100vh - 360px);min-height:460px;overflow:auto;padding:14px 4px 4px 0}.case-card,.queue{display:grid;grid-gap:10px;gap:10px}.case-card{width:100%;text-align:left;border:1px solid var(--line);border-radius:20px;background:#fff;padding:15px}.case-card.selected{border-color:#8bbcff;background:#eff6ff}.case-top{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}.case-name{font-size:15px;font-weight:950}.case-meta{color:#415574;font-size:13px;line-height:1.7}.pill-row{display:flex;flex-wrap:wrap;gap:7px}.pill{border:1px solid var(--line);border-radius:999px;background:#f8fafc;color:#475569;display:inline-flex;font-size:12px;font-weight:900;padding:6px 10px}.pill.blue{background:#eff6ff;border-color:#bfdbfe;color:#1d4ed8}.pill.green{background:#ecfdf5;border-color:#a7f3d0;color:#047857}.pill.orange{background:#fff7ed;border-color:#fdba74;color:#9a3412}.pill.red{background:#fef2f2;border-color:#fecaca;color:#b91c1c}.detail-card,.detail-empty{border:1px dashed 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#cfe0f7;border-radius:24px;background:linear-gradient(135deg,#f8fbff,#eff6ff);display:grid;grid-gap:14px;gap:14px;padding:18px}.ownership-action-row,.ownership-admin-form{align-items:flex-end;display:flex;flex-wrap:wrap;gap:10px}.ownership-admin-form .form-field{flex:1 1 220px}.ownership-status{border-radius:14px;font-size:13px;font-weight:850;padding:11px 13px}.ownership-status.mine{border:1px solid #a7f3d0;background:#ecfdf5;color:#047857}.ownership-status.locked{border:1px solid #fed7aa;background:#fff7ed;color:#9a3412}.timeline-card{display:grid;grid-gap:14px;gap:14px;border:1px solid var(--line);border-radius:24px;background:#fff;padding:18px}.timeline{display:grid;grid-gap:12px;gap:12px}.timeline-item{display:grid;grid-template-columns:14px 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input{accent-color:var(--blue);height:16px;width:16px}.secondary-button{border:1px solid var(--line);border-radius:14px;background:#fff;color:#0f5bd7;cursor:pointer;font:inherit;font-size:13px;font-weight:950;padding:11px 13px}.secondary-button:disabled{cursor:not-allowed;opacity:.6}.branch-name{color:var(--ink);font-size:18px;font-weight:950}.table-wrap{margin-top:14px;overflow-x:auto}.compact-table{margin-top:0}.compact-table table{min-width:760px}table{width:100%;border-collapse:collapse;min-width:860px}td,th{border-bottom:1px solid #e5edf7;padding:11px 10px;text-align:left;white-space:nowrap}th{color:var(--muted);font-size:11px;font-weight:950;letter-spacing:.04em;text-transform:uppercase}td{color:var(--ink);font-size:13px;font-weight:750}.section-title{color:var(--ink);font-size:16px;font-weight:950}.section-hint{color:var(--muted);font-size:13px;line-height:1.5;margin-top:4px}.action-choice-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));grid-gap:10px;gap:10px}.action-choice,.check-pill{align-items:center;border:1px solid var(--line);border-radius:16px;cursor:pointer;display:flex;gap:9px;padding:11px 12px;font-size:13px;font-weight:900}.action-choice.active{background:#eff6ff;border-color:#93c5fd;color:#1d4ed8}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:12px;gap:12px}.form-field{display:grid;grid-gap:7px;gap:7px}.form-field span{color:var(--muted);font-size:12px;font-weight:950}.form-field input,.form-field select,.form-field textarea{border:1px solid var(--line);border-radius:16px;font:inherit;outline:none;padding:12px 13px;width:100%}.form-field textarea{min-height:110px;resize:vertical}.nested-section{display:grid;grid-gap:12px;gap:12px;border:1px solid #e6edf7;border-radius:20px;background:#f8fbff;padding:14px}.check-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(155px,1fr));grid-gap:8px;gap:8px}.form-message{border-radius:16px;font-size:13px;font-weight:900;padding:12px 14px}.form-message.success{background:#ecfdf5;border:1px solid #a7f3d0;color:#047857}.form-message.error{background:#fef2f2;border:1px solid #fecaca;color:#b91c1c}.save-button{border:0;border-radius:18px;background:linear-gradient(135deg,#101827,#0f5bd7);color:#fff;cursor:pointer;font-size:14px;font-weight:950;padding:13px 18px}.save-button:disabled{cursor:not-allowed;opacity:.68}@media (max-width:1050px){.app-shell,.workspace{grid-template-columns:1fr}.sidebar{position:static}.kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:620px){.page{padding:16px}.hero{display:grid;padding:18px}.detail-grid,.form-grid,.kpi-grid,.outcome-grid{grid-template-columns:1fr}}